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Check Compatibility

Self-Service Monitoring — Activate in Minutes

Check Your System Compatibility

Enter your alarm panel’s IMEI number to verify if your existing security system is compatible with Alertor monitoring. Results are instant and free.

Compatible Panel Types

Alertor supports a wide range of alarm panels from the industry’s leading manufacturers. If your panel is listed below, you may be eligible for self-service monitoring.

Qolsys

IQ Panel 4

Qolsys

IQ Panel 2+

Qolsys

IQ Panel 2

Qolsys

IQ Pro

Qolsys

2GIG

Edge

2GIG

GC3e

2GIG

GC3

2GIG

GC2e

2GIG

GC2

2GIG

DSC

Neo

DSC

Impassa

DSC

Interlogix

Concord 4

Interlogix

Simon XTi

Interlogix

Simon XT

Interlogix

Honeywell

Vista 20P

Honeywell

Vista 15P

Honeywell

Vista 21iP

Honeywell

Verify Your IMEI

Enter the 15-digit IMEI from your alarm panel’s cellular module. We will check it against our system in real time.

IMEI Compatibility Check

Free, instant verification powered by Alarm.com

0 / 15 digits

How to Find Your IMEI

The IMEI is a 15-digit number located on the cellular communication module inside your panel. Here is how to find it for each type.

Qolsys (IQ Panel 4, IQ Panel 2+, IQ Panel 2, IQ Pro)
1

From the home screen, swipe down from the top to open the drop-down menu.

2

Tap Settings, then tap Advanced Settings.

3

Enter your installer or dealer code (default: 1111 or 2222).

4

Tap About and look for the IMEI field. It is a 15-digit number.

2GIG (Edge, GC3e, GC3, GC2e, GC2)
1

Press the 2GIG logo on the main screen (or navigate to the Toolbox).

2

Enter the installer code (default: 1561).

3

Navigate to System Info or Panel Information.

4

The IMEI number will be displayed on the cellular module information screen.

DSC (Neo, Impassa)
1

The IMEI is printed on a sticker on the cellular communicator module inside the panel enclosure.

2

Open the panel enclosure and locate the TL280 or TL880 communicator.

3

The 15-digit IMEI is on the label affixed to the module. You can also find it via the keypad under Section 900 using the installer code.

Interlogix (Concord 4, Simon XTi, Simon XT)
1

Open the panel enclosure and locate the cell radio module (often a small daughter board).

2

The IMEI is printed on a sticker on the module itself.

3

For Simon XTi: you can also find it in System Programming > Communicator from the keypad.

Honeywell (Vista 20P, Vista 15P, Vista 21iP)
1

Open the panel metal enclosure and locate the VISTA-GSM4G or iGSMV4G cellular communicator.

2

The IMEI is on a sticker affixed to the communicator module.

3

Alternatively, on a Tuxedo or 6160 keypad, enter the installer code and navigate to Communication settings to view the IMEI.

Not sure which panel you have?
1

Look for a brand name or model number printed on the front of your touchscreen panel or on the keypad.

2

If you have a metal enclosure with a separate keypad (typical of Honeywell Vista or DSC), the brand is usually on a label inside the enclosure door.

3

Still not sure? Call us at 743-253-7867 and describe your equipment. We will help you identify it and find the IMEI.

Ready to Activate Your System?

Once you have verified your IMEI, choose a monitoring plan and activate in minutes. No technician needed. No contracts.

Choose Your Plan View All Plans
Need help? Call us at 743-253-7867

Compatibility FAQ

What is an IMEI and why do I need it?
The IMEI (International Mobile Equipment Identity) is a unique 15-digit identifier for the cellular communication module in your alarm panel. We use it to verify that your panel can communicate with the Alarm.com network that powers Alertor monitoring. Every cellular-enabled panel has one, and it is required to activate monitoring service.
What if my panel does not have a cellular module?
Many older panels communicate via phone line (POTS) and may not have a cellular module installed. In most cases, a compatible cellular communicator can be added to your existing panel. Call us at 743-253-7867 and we can advise on the right communicator for your system and help you get set up.
What does “already registered” mean?
If the check returns “already registered,” it means the cellular module is currently active with another monitoring provider (such as ADT, Vivint, or another Alarm.com dealer). You will need to contact your current provider to release or deactivate the account before we can activate it with Alertor. We can guide you through this process — call us at 743-253-7867.
Is the compatibility check free?
Yes. The IMEI compatibility check is completely free and takes just a few seconds. There is no obligation to purchase a plan. We simply verify whether your equipment can work with Alertor monitoring.
My panel is compatible. What happens next?
Once compatibility is confirmed, you can choose a self-service monitoring plan starting at $14.99/month. After selecting your plan, you will complete a short activation form with your contact and address details. We will set up your Alarm.com account, and you will receive login credentials to the Alarm.com app. The entire process takes just a few minutes. View plans.
Can I check compatibility for multiple panels?
Yes. You can check as many IMEI numbers as you need. Simply enter a new IMEI number in the field above and run the check again. Each check is independent and free.
What monitoring plans are available?
Alertor offers self-service monitoring plans starting at $14.99/month (Alert) for basic monitoring, up to $28.99/month (Watch+) for the full package with automation, video, and analytics. All plans include 24/7 professional monitoring and the Alarm.com app. No contracts — cancel anytime. Compare all plans.
Do I need to be at home to check compatibility?
No. If you already have your IMEI number, you can check compatibility from anywhere. However, you will need physical access to your panel to locate the IMEI if you do not already have it recorded.